Doing a Partial Credit Note

Correct a price or a quantity that do not impact the stock.

Items that do not impact the stock can be: labor or stock items that are considered lost on our cost. For example, in case the customer did not pay for the item, and you did not reintegrate the quantity in your stock.

You can also perform this process if you need to correct charges lines.

  1. Go to Sales > Invoicing > Customer Invoice.
  2. Select the invoice you want to correct. In the header, click Credit/Correction Invoice > Create Correction Invoice.
    It creates a new Credit Invoice.
    Tip:
    To find your correction invoice number easily: go in the tab History, see the number on the line "correction invoice" created.


  3. To access the correction invoice, click View > Correction Invoice.
  4. In your correction invoice, go in the tab Lines. You can:
    1. In the positive lines of Invoiced Qty, add the correct quantity to invoice.
    2. Change the Sales Price/Curr on positive line(s) to add the correct price to invoice.
    3. The negative lines cancel the original invoice lines. You cannot change them.


  5. Once you have corrected all the information, you can print a work copy, click Share > Print Work Copy .
    Note:
    On the correction invoice, a mention provides the original invoice number.
  6. Once you have checked all the information, you can print the final version, click Share > Print Invoice .